What We Supply
Rotating Equipment
Pumps, compressors and turbines with spares.
10 products · swipe →
Static Equipment
Columns, vessels, tanks and their internals.
8 products · swipe →Fired Heaters & Refractories
Heater internals, burners and refractory systems.
9 products · swipe →
Heat Exchange
Shell-and-tube, plate and air-cooled exchangers.
7 products · swipe →
Valves & Piping
Isolation, control and safety valves with piping.
8 products · swipe →
Tank Farm, Loading & Metering
Storage, transfer, loading and custody transfer.
7 products · swipe →Electrical & Instrumentation
Hazardous-area electrical and field instruments.
9 products · swipe →
Utilities & Effluent
Steam, air, water and effluent treatment.
7 products · swipe →
Maintenance & Consumables
Shutdown, turnaround and everyday consumables.
6 products · swipe →
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Plant Areas We Cover
Principals Serving This Industry
Frequently Asked Questions
Can you source genuine spares for European and US equipment?
Yes. Through OTC International we source genuine OEM spares from more than 1,500 European and US brands.
Do you supply refractories for fired heaters?
Yes. Castables, ceramic fibre modules and anchors for heater linings and repairs.
Why source through The Syndicate instead of buying direct from overseas?
We are the authorised representatives of the manufacturers we work with. You get factory pricing and genuine products, with a local team that handles technical clarification, import, customs clearance and delivery to your refinery. You deal with one accountable point of contact instead of managing overseas suppliers yourself.
Who are your principals and what are their capabilities?
For this industry we represent OTC International GmbH, Zibo Long Keter New Materials and Hangzhou You-Try. They are established manufacturers with their own production lines, in-house quality testing and long export experience. Between them they supply standard catalogue products and items made to your drawings or specifications.
What warranty do you offer on the products you supply?
Products carry the manufacturer's warranty under the principal's terms for each order, confirmed in our quotation. We stand behind what we supply and take up any claim directly with the manufacturer, including inspection and replacement where a defect in material or manufacturing is established.
Can you manufacture parts to our drawings or from a sample?
Yes. Share drawings, part numbers, an old sample or photographs with key dimensions. Our principals can reverse-engineer and produce to drawing, and we confirm material grade, dimensions and tolerances with you before production starts.
What documents and quality certificates come with each supply?
Every shipment comes with a commercial invoice, packing list, certificate of origin and the manufacturer's quality or mill test certificates. Third-party inspection by agencies such as SGS or Bureau Veritas can be arranged before dispatch on request.
How long does delivery take?
It depends on the item. Standard products ship quickly, while made-to-order items follow the production schedule confirmed in our quotation. We share production and shipping updates until the goods reach your site.
Do you provide technical support for installation and commissioning?
Yes. Our principals' engineers provide technical guidance, and for equipment supplies they can support installation and commissioning where required. Our own team stays involved from selection to after-sales support.
How do I request a quotation?
Send us the item description, specifications or drawings and the quantity through the contact form, by email to info@dsyndicate.co or on WhatsApp. We come back with a techno-commercial offer from the most suitable principal.